All orders through promotionalmatches.com are handled by amazing real life humans. We will review your order and artwork and if there are any questions or concerns regarding product selection, artwork, or timelines we will contact you.  Orders will not move to production without customer approval on our human made proofs.

  • Your uploaded image should be at least 600 dpi or vectored and layered.. 
  • Preferred extensions are .ai, .svg, .eps, or .pdf vector-formatted art.
  • Stock matchbooks required vector-formatted art.
  • Our on-site graphics artist can assist you with preparing your art (for a $35 fee).

  • Our on-site graphics artist can assist you with preparing your art (for a $35 fee). Artwork can also be emailed to us at [email protected] (before or after placing your order).

  • Our on-site graphics artist can assist you with preparing your art (for a $35 fee). Just upload the logos/artwork you do have (if any) and we can assist from there. Artwork can also be emailed to us at [email protected] (before or after placing your order).

  • Just upload the logos/artwork you do have (if any) and we can assist from there. Artwork can also be emailed to us at [email protected] (before or after placing your order). Our on-site graphics artist can assist you with preparing your art (for a $35 fee).

  • Artwork can also be emailed to us at [email protected] (before or after placing your order). Our on-site graphics artist can assist you with preparing your art (for a $35 fee).

  • Matchbooks and Matchboxes are considered hazardous and cannot be shipped overnight.  The estimated shipping time is 3 – 5 days and depends on your location.  After digital proof approval, items are processed (imprinted and boxed) and then shipped.  Decreasing your processing time does not affect the shipping time.
  • There will be additional freight on items shipped to Canada, Alaska, and Hawaii, as well as applicable import and/or hazmat fees.
  • Quick Ship and Short Run Matchboxes and Matchbooks -> 10 business days (about two weeks)
  • Coasters -> 15 business days (about three weeks)
  • Stock Matches -> 30 business days (about six weeks)
  • Foil Printing -> 30 business  days (about six weeks)
  • Imported Matchboxes and Matchbooks -> 65 business days (about 13 weeks)
    * Timelines cannot be guaranteed.

  • Yes, all of our products include a free digital proof within 48 business hours and up to 2 revisions before going to print. We will not print your products until you approve the proof.

  • All of our matches are fully customizable. Depending on the product selected we have options for pantone spot color matching, foil stamping, matchstick color, match tip color, and special materials.

  • Many of our domestic quickship matches have minimum order quantities of just 200 matches. See Small Quantities.

  • We can produce custom matchbox sizes to meet your needs. Email us with your product requirements – [email protected]

  • Watch this quick video to see the differences

    Domestic Full Color QuickShip:

      • Domestic production – 10 business days – Fastest
      • White matchtips only
      • Limited customization other than CMYK design
      • Low minimums (200)


    Premium Matchbox:

      • Overseas production – 5 weeks
      • Choice of color matchtips
      • Included upgrades (matte vs gloss finish)
      • Many options for upgraded customization (matchstick color, embossing, foils, colored tray)
      • Stiker options for upgrade (brown/black, solid, dotted, striped)
      • MOQ (500)
      • Best/thickest card stock
      • Best Quality matchsticks


    Specialty Matchbox:

      • Overseas production – 8-13 weeks
      • Choice of color matchtips
      • Many options for upgraded customization (finish, matchstick color, embossing, foils, colored tray)
      • High MOQ (2,500)
      • Most economic
      • Can Print Pantone

  • No, We only ship to the USA and Canada.

All prices listed on the website are in USD.

    • Yes, we ship to Canada.  We have different agreements with carriers depending on the product being shipped.
      • All quickship and stock matches produced in the USA will have brokerage and HST/GST included at checkout.
      • Customers will be responsible for Brokerage/Duty/HST/GST.